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HOME > Industry - Foodborne Illness Investigation Training and Recall Response (I-FIIT_RR)

Industry - Foodborne Illness Investigation Training and Recall Response (I-FIIT-RR)


What is I-FIIT-RR?

Industry-Foodborne Illness Investigation Training and Recall Response (I-FIIT-RR) is a 1 day face-to-face workshop designed to bring together food industry representatives and their appropriate local and state regulatory officials. This is done in an effort to create stronger working relationships prior to a potential foodborne incident occurring, so that if and when it does, the foundation is already set for a collaborative effort. Additionally, the workshop will provide a better understanding and clarification of recall response and an outbreak investigation process by identifying roles and responsibilities, discussing early detection strategies, and establishing and implementing control measures based on model practices.  By providing this training, I-FIIT-RR aims to assist industry and regulatory officials in producing a more rapid, efficient, and effective response to food recalls and foodborne illness incidents.

Workshop content was designed by a comprehensive workgroup of industry representatives and local/state/federal agency officials. The course content was designed to follow the Council to Improve Foodborne Outbreak Response (CIFOR) Guidelines and the CIFOR Industry Guidelines.

Topics are covered through a combination of lecture, question and answer sessions, interactive group exercises, and final case study.

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IFIIT-RRI-FIIT-RR goals are to…

  • Build more effective and efficient working relationships and open lines of communication between industry and government to improve recall and foodborne illness outbreak response.

  • Identify industry's role in reducing the individual and economic impact of foodborne illness.

  • Identify the steps in recall and outbreak response and identify roles and responsibilities before, during, and after a potential incident.

  • Establish and implement control measures based on model practices that rapidly and effectively prevent further transmission of illness.

For more information on I-FIIT-RR, please contact Elizabeth Landeen, Assistant Manager, at or 702-802-3924.

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Attend an I-FIIT-RR Workshop

I-FIIT-RR workshops are hosted by NEHA with U.S. Food and Drug Administration (FDA) funding or by a retail food facility or retail food association. Registration may be limited to staff and partners of the hosting entity. For more information on availability of training, please contact Elizabeth Landeen, Assistant Manager, at or 702-802-3924..

I-FIIT-RR has been approved for Continuing Education through NEHA.


I-FIIT-RR Audience

This workshop is designed for the following audience:

  • Retail food stores/food service establishments

  • Single unit to large chains

  • Mid-level manager & above (recommended, but not mandatory)

  • Quality assurance/quality control


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Host an I-FIIT-RR Workshop

There are two ways to hold or attend an I-FIIT-RR Workshop for interested retail food facilities/representatives:

  1. FDA-funded. NEHA has received funding from 2012-2015 through a cooperative agreement with FDA to provide approximately three workshops per year throughout the U.S.

  2. Self-funded. For retail food facilities or retail food associations, a workshop can be tailored to focus on a specific facility (restaurant or store), and/or specific local/state policies and procedures.  A self-funded workshop would be funded by the interested party who would like to host a workshop.  There are a variety of ways a company or association can host and cover the cost of a workshop.

Both FDA and self-funded workshops are 1 day trainings for up to 30 attendees and include:

  • Coordination and logistical support before, during, and after the workshop process by a dedicated NEHA staff person.

  • An experienced NEHA instructor.

    • Includes travel and lodging expenses and

    • Will serve as the workshop facilitator.

  • Coordination with the proper local/state public health agency to secure appropriate representation for the workshop.

  • Course materials for 30 participants:

    • NEHA I-FIIT-RR Manual

    • NEHA Ready Reference Guide: Retail Food Industry

    • FDA Employee Health and Personal Hygiene Handbook

    • CDC/AMA Physician’s Primer

    • Additional handouts and resources

The hosting party is responsible for providing a meeting venue with seating for 40 participants and audio visual needs (laptop, projector, screen, and microphone. Refreshments and snacks are optional.

For information on self-funded workshops and/or the application and selection process for workshops funded by FDA, please contact Elizabeth Landeen, Assistant Manager, at or 702-802-3924.

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Workshop Module Topics

  • Building a Partnership: Who & Why?

  • Recall Response

  • Recognizing a Foodborne Illness Outbreak

  • Environmental Assessment

  • Control Measures & Epidemiologic Investigation

  • Collecting Samples & Laboratory Testing

  • Recovery/Concluding Actions

Topics are covered through a combination of lecture, question and answer sessions, and interactive group exercises. Discussions will include best practices and local and state specific requirements and policies. Upon completion of the course, each attendee will be awarded a Certificate of Completion and NEHA Continuing Credits.

Click here for the list of module objectives, although an overall course revision is currently in process.

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More About I-FIIT-RR

Past Workshop Attendee Comments

“The I-FIIT program is what I would consider an "essential" part of any retail food safety system. As a Director, the training and integrated systems I gained from this training provided my company with the tools necessary to do many things with excellence relative to food safety… Upon implementation of these one can quickly realize the added value to one's organization that can significantly improve the value of an overall operation in terms of financial risk mitigation and the balance sheet combined.”

“It can be very time consuming to develop the forms, procedures, and policies in any retail food operation. The I-FIIT program provides all of these in an easy to use, adaptable format. This brings a high level of productivity to any food safety manager and allows the organization to move forward more quickly with improving the risk reduction and training of [the] front line manager.”

“After attending, one will undoubtedly recognize the benefits and the very positive ROI for this training. Key upper management, both from operations and finance will quickly see the results from this training as it enhances the overall value of the organization to; its patrons, ownership, and the public as a whole."

“The discussions that occurred throughout the training between industry and the public health officials greatly added to the quality of the course.”

“I really appreciated the instructor’s ability to facilitate the group. It's hard to bring a group together and talk cohesively about a contentious subject. The instructor made sure we know preventing foodborne outbreaks is in everyone's best interest. Invaluable lessons were learned. Thank you.”

“I appreciated the opportunity to participate in the workshop. Our Health Department always enjoys the opportunity to talk with Industry and to try and improve our working partnership. Also, having face-to-face discussions allows us to address specific questions and concerns. I truly enjoyed the day. Thanks again for allowing us to participate in the workshop.”
—State Department of Agriculture Representative

Future I-FIIT Development

  • NEHA is looking into possible development of an I-FIIT-RR Train-the-Trainer (TtT) course. To ensure the long-term sustainability of this workshop and its content, an additional half-day course will be developed that will train interested attendees on how to conduct their own modified version of the course. The I-FIIT-RR course with TtT component will be a two-day training and will allow retail food facilities to take the information they learn through attending an I-FIIT-RR workshop, and customize it further for company-specific trainings throughout their facility and staff.

  • NEHA is looking into possible development of a modified version of I-FIIT-RR targeted toward the manufacturing/processing food industry audience. The workshop will aim to build stronger working relationships between the manufacturing/processing food industry professional and their appropriate regulatory officials. The workshop will highlight the investigation process and identify roles and responsibilities before, during, and after a foodborne illness incident.  If you would like to be informed of development progress, interested in participating on the workgroup, and/or interested in the content development, please contact Elizabeth Landeen, Assistant Manager, at or 702-802-3924.

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