Program and Operations Manager

Seattle & King County Public Health logoCompany: National Environmental Health Association (NEHA)

Location:  Denver, CO

Date Posted: October 17, 2018

Application Deadline:  Open until filled

Employment Type: Full-time

Salary:  Dependent on experience and qualifications

Program and Operations Manager

About NEHA

The mission of the National Environmental Health Association (NEHA) is to advance the environmental health professional for the purpose of providing a healthful environment for all. Be part of an organization that supports thousands of members committed to ensuring that the air we breathe, the food we eat, the water we drink and play in, and the homes and buildings we live and work in are all safe to enjoy. Since 1937 NEHA has been at the crossroads wherever human health and the environment intersect. As a 501(c)(3) nonprofit organization, through grant and membership support, NEHA works with partners such as the EPA, CDC and FDA on critical and diverse issues such as climate change, food safety, water quality, preparedness and more. With over 5,000 members and a growing staff of 30 employees we work to fulfill our mission by setting standards of excellence for the profession through our credentialing program; by providing opportunities for education and training at our annual conference as well as through online and in-person courses; and by providing advocacy through our Government Affairs Department. Our headquarters is located in the Denver area.

About the Position

NEHA seeks a qualified individual to help lead and grow its programmatic work in the Program and Partnership Development Department and to provide leadership for the department in the Denver office. This individual will lead the informatics, water, and vector control programs, and provide strategic vision, expertise, and leadership in the development of data-driven solutions in these topic areas. This individual will also work with the PPD Team to leverage existing data and processes to help solve complex business problems. As a subject matter expert, this position will work closely with members to understand problems and design solutions. This position supports the Director and works closely with the Associate Director and possesses a high-level understanding of all department projects and programs.

Duties and Responsibilities

Project Development and Implementation (35%)

  • Works with Director and department team members, program managers, subject matter experts, and other key experts to execute program objectives in water, informatics and vector control and ensure alignment with organizational goals.
  • Provides logistical and strategy support for the water, vector control and informatics programs (assists and facilitates partner meetings, collaborates with scientific experts to develop research plan, etc.), and elevates when/how additional support is needed.
  • Develops and maintains detailed strategy, annual workplans and associated budgets for individual projects, in collaboration with the Director and Associate Director.
  • Ensures accurate project budget development and consistent and timely spend down.
  • Applies continuous improvement methodologies, such as TQM or Six Sigma, towards analyzing, measuring, and documenting improvements, and assessing program quality.
  • Regularly tracks and reports on project progress, indicators, and impact for the projects overseen. Communicates relevant information across the organization and with members. This involves regular communication with partners in the field and making requests for information and project outputs, such as reports and data.
  • Maintains an electronic repository of project information/resources for team members to access and update as needed.
  • Identifies funding opportunities and leads to pursue for new funding or to increase current funding.
  • Contributes to grant applications and program strategy.
  • Assists with and oversees other projects as assigned.

Department Administration (30%)

  • Assists in expanding the department portfolio by securing partnerships and funding.
  • Represents the association in external meetings, conferences, workgroups, etc.
  • Provides high-level oversight of all programs and projects in department.
  • Reviews all proposed project budgets.
  • In conjunction with the Associate Director, develops professional development plans for department staff to increase environmental health knowledge and cross-training.
  • Manages agenda, scheduling, and coordination for regular internal cross-functional meetings.
  • Schedules external meetings and convening events.
  • Approves invoices and reimbursement requests.
  • Fosters a spirit of teamwork and unity among department members.
  • Represents the department on internal groups such as the Tech Team, Wellness Committee, and other groups as assigned by the Director.
  • Represents NEHA with stakeholders, subject matter experts, and other project participants.

Communication (30%)

  • Ensures effective communication with all departments and internal team communication.
  • Creates and maintains strong working relationships with internal teams.
  • Creates and maintains strong working relationships with experts and partners for projects.
  • Coordinates and convenes with experts on technical inputs such as policy statements and publications.
  • Oversees information and communication to internal stakeholders across the organization and ensures that activities align with program strategy and outcomes.

Internal Processes and Improvements (10%)

  • Works with Associate Director to create a standard methodology and guidelines for developing grant applications, workplans, budgets and reports.
  • Identifies process improvements and develops policies and procedures for department.
  • Identifies resources gaps for accomplishing project deliverables.
  • Ensures program alignment and consistency with scientific findings from research.
  • Regularly presents project status to members of the NEHA Senior Team to ensure consistent understanding and to obtain approvals as necessary for the project to advance.
  • Provides effective feedback to NEHA Leadership through participation on cross-departmental workgroups and calls.


Bachelor’s degree in public health, environmental health, public administration, or related fields.

Master’s or doctoral degree in public health, environmental health, public administration, or business administration preferred.

Experience and Skills

  • At least six years’ experience supporting a department or section in a similar capacity, including securing funding and managing budgets, building partnerships, developing policies and procedures, and process improvement.
  • Experience working across EH disciplines. Experience at a state, local, territorial or tribal health department or public health association is strongly desired.
  • Leadership and decision-making experience. Must have experience developing team members.
  • Working knowledge of modern large-scale data systems and architectures.
  • Budget development and tracking.
  • Program and project management.
  • Process and procedure improvement.
  • Excellent interpersonal skills with the ability to work independently.
  • Outstanding written and oral communications skills.
  • Good organizational skills.
  • Proficient in MS Office.
  • Solutions-based thinking and creative problem-solving skills.

How to Apply 

Interested applicants should send a cover letter, resume, and salary requirements to Marissa Mills, HR Manager, at

What We Offer

We offer a generous benefits plan including paid sick and vacation leave and health, dental, vision plans with employee premiums paid 100% by the association. Our benefits also include a five percent of base salary contribution to employee retirement plan; paid short and long-term disability plans and paid term life insurance. We offer workplace flexibility and a wellness program led by an employee committee that strives to inspire, create and maintain a workplace environment that supports physical, mental, and social wellbeing.

When Considering Applicants
When considering applicants, we look for integrity, a vision for what is possible and a proven performance record, along with the education, experience and skills that match the position requirements.

Equal Opportunity Employer (EOE)
The National Environmental Health Association provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the association complies with applicable state and local laws governing nondiscrimination in employment in every location in which the association has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.